How Gratitude Advances Marketing and Business Several of the PR disasters I’ve examined most recently could have been solved or prevented with a single principle: gratitude. When companies lose gratitude for their customers, the holy grail of customer loyalty they seek runs away. What’s gone wrong? When did companies lose sight of the realization that their customers are [...]
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Original Story http://www.websitemagazine.com/content/blogs/posts/archive/2014/01/14/show-gratitude-increase-followers.aspx "I do this," and "I know that" - social media networks are ripe with bragging, selling and "regurgitating" their product or service online without building relationships, according to Bardi Toto, a branding expert, media personality, owner of Gratitude Lifestyle Magazine and author of "Thinking Upside Down, Living Rightside Up." Toto had the [...]
https://www.entrepreneur.com/listen/entrepreneur-weekly/345684
https://soundcloud.com/barditoto/introduction-to-bardi-toto
